Here's what people are saying about us. For more reviews please visit our page at:- www.approvedworkshops.co.uk
Below are a sample of customer reviews left on Google, Approved Workshops, Yell.com etc. Feel free to look at all of them, we are very proud of the great feedback we receive:-
At a 2nd year service, Cara-fix found a water leak on our Alde boiler. An imminent trip abroad required urgent action. Tom & Mark pulled out all the stops to remove, despatch to Alde for warranty repairs and refit the boiler within a matter of days. A 5*+ Exceptional Service an amazing turnaround much appreciated. - Wendy Perry, Aug 2024
An exceptional service provided by Mark and Tom at Cara-fix. Having had the caravan new we were concerned with some minor knocking when towing. Tom particularly identified that the manufacturer had not set the brakes correctly. He fixed the issue and the van now tows perfectly. - Richard Routley, Feb 2024
We are in our first year of caravanning and needed some advice on a few things prior to service. Mark and Tom are knowledgeable, approachable and reliable. Today our caravan was serviced and we were really impressed with the thoroughness and quality of the service provided, at such a reasonable price - Chris Rose, December 2023
Very friendly and efficient service from Mark. Would highly recommend 5* - David Potts, Sept 21
I had a hab check done and heating fluid changed. Highly recommended. Great work, high quality and attention to detail. Mark also pointed out a number of simple improvements I could do myself and talked me through all the work he was doing. - Wayne Ratcliffe, August 21
I would highly recommend Mark and his son Tom, excellent comms and service. Bent over backwards when someone else let me down, that would have caused me to cancel my holiday. I have booked my next service with him in 9 months time. - Richard Arnold, August 21
Outstanding service provided with clear explanations during the service process. Great workmanship, and wouldn't let the team go without confirming my booking for next year! - Marc McAvoy, August 21
Fantastic service and fantastic people. Everything was explained fully. Would recommend these guys without a doubt, brilliant father and son team. Was told I could contact them anytime with concerns or if advice needed. Already booked next years service with them. - Karen Wood, June 21
I can not recommend Cara-Fix highly enough. Mark was excellent. He went above and beyond to deliver a service of exceptional quality, experience and professionalism. Mark went out of his way to ensure that our caravan was fully serviced and ready for the season. Highly recommend. - Sarah Richards, June 21
Two annual services and Aldi heater fluid change so far. Cannot see me going anywhere else unless these guys cannot actually do the work. Love the quality and detail they go into. Ask them anything about your service and they will go into as much detail as you want so you know it's more than a tick. - Tim Wickett, May 21
Cara-Fix Midlands Ltd are a great company, they are reliable and nothing is ever too much trouble. Paperwork produced is clear, and the video clips of work completed where necessary are invaluable. Would recommend them without hesitation, thanks Mark and Tom - brilliant job!! - Gill Morris, May 21
Arrived on time and carried out a great service, very happy and would recommend, - Carl Blenkinsopp 29/10/19
Mark and Tom offer fantastic quality workmanship, along with great customer care and service. A credit to the brand and industry. I would highly recommend this company. - Dave Graham 28/10/19
I used Cara-Fix for the annual habitation check on our motorhome. I was very satisfied with the way each step was discussed and explained clearly. Mark & Tom exceeded my expectations & I will be happy to book again next year. - David Judd 24/10/19
Quality customer service from initial telephone conversation to completion of service. - Graeme Scarbrough 18/9/19
These guys are a credit to the industry professional in every way would recommend them without hesitation. - David Mason 17/9/19
Habitation check & approved Weinsberg leakage test carried out. Attention to detail was apparent throughout the check. Mark was able to carry out the Weinsberg approved leakage test & identified a small area of damp. - Ashley Wain 6/9/19
From the second I contacted Mark he was professional, helpful and knowledgable. Excellent service, quick response, very reasonable prices - would strongly recommend. - Helen Louden 22/7/19
Second year using Mark and excellent service as always - problems identified, clear explanations and I learnt things about it I hadn't know before. Would definitely recommend. - Gayle Edwards 11/7/19
"Excellent service at a decent price, knowledgeable staff, well equipped service van. Would highly recommend this company."
Roger Prigg 24/10/18
"From the very first contact with Mark, he was friendly and approachable. Service fitted in at a time to suit me. Very thorough & detailed service with explanations throughout about what needed replacing and why. Would definitely recommend."
Fiona Roberts 13/9/18
"Mark Lowe carried out a much needed habitation check on my 2011 Nu Venture Nu Rio with utmost efficiency. He gave me a full explanation of issues that needed addressing and advice on how to proceed. I can definitely recommend Mark and will be using his services again."
Malcolm Kendall 29/3/18
"First time I ever used Mark @ Cara-fix and would recommend others to do so. He demonstrated nothing but professionalism and took the time to thoroughly explain all details. I felt I was a lot more knowledgeable after Mark had completed the service on my caravan due to his detailed explanations."
Steve Johnson 28/3/18
"Mark was thorough and explained and kept us informed of everything he was doing. We would have no hesitation is recommending Mark to anyone."
Debbie Platt 24/3/18
"Mark was excellent in all respects. Friendly, approachable, cheerful and helpful. Everything was explained clearly and the service conducted with commendable thoroughness and care. When investigating problems he willingly spent additional time seeking the solution and successfully fixing them."
David Bostock 22/3/18
"I emailed Mark with the details of the issue that I had with my motorhome, he phoned me straight back. He explained everything that he would be able to help me with and we agreed that he would come out to assess the problem on Saturday morning. He arrived on time, explained everything that he was doing and kept us totally informed. He had to go to fetch 2 new leisure batteries for me and he telephoned to keep me updated on progress. I can't praise him enough and will definitely be using him to undertake my habitation check this year. Excellent service throughout."
Helen Pratt 12/2/18
"Mark Lowe went the extra mile, and then some, to help me understand my caravan's technical features, as I am a returning caravanner after a 40 year break, during which time of course, everything has changed. Not only did he pay great attention to fine detail, but he was happy to explain everything he was doing. He did a thorough job of the caravan service, and was a great tutor for me, explaining how everything in the caravan functioned, paying special attention to safety requirements. I will be recommending Mark to my friends and neighbours as a highly competent caravan engineer, who also has a very pleasant and friendly attitude."
David Underhill 26/1/18
"Exceptional workmanship, very helpful and clear with advice given and would fully recommend Mark for all your caravan needs."
Craig Southwick 4/10/17
"Had caravan serviced today. I feel I know everything about our caravan now, what requires changing regularly and most of al, l know the caravan is safe to take out on the road. A great service supplied by this Company would highly recommend for general maintenance or annual service. Give them a try."
Julie Small 04/09/2017
"Mark was incredibly thorough, professional and pleasant. He was really accommodating with the booking. Can't recommend highly enough."
Gill Rix 27/07/2017
"If you want your caravan or motor home repaired, look no further than Mark Lowe. You've heard of the AA advert he's a very nice man... Mark tops that by a mile.
Friendly, trustworthy, there when he says he will be there, always happy to go the extra mile. Explains everything to you, paperwork explaining everything that has been checked any faults etc I could go on and on. As I said if you need repairs or checks on your caravan or motorhome.
What are you waiting for RING MARK NOW, EXCELLENT SERVICE."
Elaine Hickman 06/06/2017
"Mark goes the extra mile puts him self out to help, gives good advice communicates well with his customers allways turns up. Works so professionally will explain any problems and shows you. I had to go to hospital gave Mark keys and he got on with it he is very fair and 100%trustworthy."
Colin Deakin 05/06/2017
"My mom and dad have had there caravan serviced today and they can't recommend him highly enough and will be most definitely be recommending him to all there friends"
Jay Bridgart 05/06/2017